Amazon kindle fire return policy
"I think the silver lining, if there is one," Baird analyst Colin Sebastian said, "is that Amazon learned a lot about mobile and that everything they do won't be a success." The Fire Phone also serves as a warning to other would-be phone makers as proof that the smartphone market is incredibly difficult to break into, and offers lessons on what sort of pitfalls to avoid. It became an uncharacteristic and high-profile failure for a top tech company known for thrilling customers and boldly expanding into new markets. Solomon's experience is just one of the many negative reactions to the online retailer's smartphone, which first hit the market a year ago this weekend. "As soon as I put it back in the box and charged up my iPhone, I didn't think about it again." Marlena Solomon shows off her Fire Phone, which she used for just three months. "It's the one time being a first adopter really kicked me in the butt," said Solomon, 45, a marketing specialist for an automotive lubricants company who lives northwest of Houston. She went right back to owning an Apple iPhone.
On top of that, instead of marveling at her new gizmo, some people asked, "Why did you buy that?" Three months after she got the device, it went back in its original box and was tucked away at Solomon's home. Her excitement quickly turned to frustration after she realized the phone didn't have many of her favorite apps - including Google Maps and Starbucks - and she was annoyed at how difficult it was to import her Apple iTunes library. Marlena Solomon learned first-hand the hazards of being an early adopter when she jumped at the chance to buy Amazon's first-ever smartphone a year ago. Then there's buying the Amazon Fire Phone. There are times when being the first person with a new gadget will elicit cheers and envy - like outside New York's Fifth Avenue Apple Store, surrounded by applauding salespeople, curious fans and gawking media.